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KEEPERS COTTAGE, HISTORY AND DEVELOPMENT

An example of future objectives being currently considered was the installation of a Hydrotherapy pool for dogs, the diversification in year five , enables dogs with muscle injury, obesity, post operative recovery and other medical purposes to improve recovery through swimming. A survey was conducted initially of all the Veterinary Surgeons in the Gwent area. The response was very encouraging and a further 50 mile radius of vets were targeted. Again the response was good, other avenues were investigated such as, Police dogs, Racing dogs, Show dog people and training/obedience centres. The response was very positive. Staff were trained with the Canine Hydro Association and Orthopaedic Veterinary Surgeon's also attended a Veterinary Animal Physiotherapy course. The poll was situated in a custom built building with a grooming table and drying facility.

To compliment the Hydro Therapy Centre, a Canine Fitness Centre was built in year seven. This houses an Exerciser, (Electronic Dog Walker) that dogs have progressed sufficiently can use, before going into the pool. Also we have a weighing Scales to monitor the diet progress of obese dogs, along with several of our recommended trade foods. A grooming table and dryer is now housed there to save the dogs having to be walked up to the grooming room near the main kennels.

We recommend alternative remedies (Deer Velvet) and also veterinary products Synquin, Metacam, Cartrophen etc. A veterinary surgeon specialising in Acupuncture has a clinic here one afternoon a week to compliment the hydrotherapy.

The wide range of facilities and services provided has grown from strength to strength, the business also offers a rescue/re-homing service for Monmouth County Council Dog wardens who collect stray dogs. The kennels liaise with the dog wardens and the RSPCA, as well as various other re-homing centres/breed rescue societies, in Gwent and other parts of the country.

We have also successfully placed dogs with hearing dogs for the deaf.

All dogs, leave when returned to health, not as pictured. We board for breed rescue societies.

Also a provision has been made for a Special Care Nursery Block, where dogs needing special attention can be cared for. This includes old dogs, young puppies, diabetics, dogs with heart problems and those that need rest after injury. No other kennels in the Gwent area provides this facility.

Concerning qualifications, no specific qualification is required, however, small animal care courses or qualifications are considered important, but not essential. Experience of working with animals is rated higher, as is an aptitude towards animals and their care and understanding. Animal psychology as well as animal husbandry are qualities that are preferred. The personal qualities that are required involve  a good telephone manner, an ability to liaise with customers, an understanding of animal behaviour, stamina and a good sense of humour.

The style of management tends to be one of democratic, it is hoped that everyone at Keepers Cottage is part of a team. Staff are asked to discuss uniforms (red sweatshirts, t-shirts, polo shirts and fleeces, with black trousers, leggings or shorts and baseball hats) which are changed according to the fashion/season.

The prioritising of refurbishment, improvements and work rota's are all discussed in kennel meetings. The appropriate kennel for the dog is discussed and its welfare during its stay to ensure a nervous dog is happy, an aggressive dog is not a threat and a dog that may become ill is suitably cared for. The staff are encouraged to keep up good communication levels not only with each other, but also with the weekend staff and part time staff to ensure they are kept up to date with what is going on.

At the end of the summer season the staff are all taken out for a business paid meal as a thank you for all the hard work during the busy summer season. Staff are encouraged to welcome work experience students, and often a barbeque or special meal is arranged at the end of their stay.

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